Hotel Grand Chancellor Palm Cove

ex. Novotel Palm Cove

Coral Coast Drive, Palm Cove, Australia, 4879  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel Grand Chancellor Palm Cove

Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Shuttle

Paid airport shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Overview

The traditional Hotel Grand Chancellor Palm Cove offers 140 comfortable guest rooms as well as a barber shop, currency exchange and a beauty salon. Behind the contemporary facade of Hotel Grand Chancellor Palm Cove lies modern interior.

The hotel is located in a cultural area of Palm Cove, close to Australian Butterfly Sanctuary, Kuranda Koala Gardens and Cairns Tropical Zoo. The venue is 1 km away from the city center.

Shopping centers and fairgrounds are situated next to the hotel.

A local bus stop is 450 meters away. Hotel Grand Chancellor Palm Cove is located within 20 km from Cairns airport.

Rooms

Hotel Grand Chancellor Palm Cove provides guestrooms appointed with a mini-fridge, climate control, multi-channel TV, a microwave and a private balcony. Some rooms have the garden view. Bathrooms are fitted with a hairdryer, a bathtub and a shower.

Eat & Drink

The outdoor restaurant provides fine meals. There is an onsite Poolside bar to relax in. Serving a wide range of dishes, Canecutters Restaurant and Coffee Haven can be reached within 5 minutes’ walk.

All visitors are offered a full breakfast for a fee. 

Services

Guests will benefit from housekeeping, 24-hour room service and dry cleaning.

Relax

Hotel Grand Chancellor Palm Cove offers loungers, an indoor swimming pool and an outdoor swimming pool to ensure guests' comfortable stay. On-site amenities for fitness include a fitness centre and a gym.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   140.

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Facilities

General

  • Non-smoking rooms
  • On-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Souvenir shop
  • Hairdresser
  • Beauty salon
  • Exterior corridors
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Exercise gym
  • Tennis court
  • Golf course
  • Squash

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool
  • Water slides
  • Children's play area
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • Spa & wellness center
  • Sauna
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-bar
  • Living room
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Self-catering

  • Kitchenette
  • Refrigerator
  • Microwave on request

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

How to reach hotel

hotel Hotel Grand Chancellor Palm Cove Palm Cove location
Show big map »

Hotel Address:

Coral Coast Drive, Palm Cove, Australia, 4879

Get directions
City Center
  • Palm Cove
    500 m
Airports
  • Cairns (CNS)
    17.5 km
  • Bus stop
    300 m
Restaurants
  • Canecutters Restaurant
    20 m
  • Beach Almond Beach House (cuisine: Contemporary, Asian, Australian)
    400 m
Beaches
  • Palm Cove Beach
    500 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    140

Hotel Awards

AustralianHOTEL AWARDSRecommendedPalm CoveHotel Grand Chancellor Palm Cove

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Rooms and availability

Hotel Grand Chancellor Palm Cove photos Room
Standard Room
  • Max occupancy:

    5 persons

  • Bed type:

    2 Single beds, 2 Single beds, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Air conditioning
    • + More
  • General:In-room safe
  • Ironing facilities
  • Fan
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Cable/satellite LCD TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

Standard|Advance Purchase Standard + Breakfast

Standard Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 2 Double beds

  • Check Prices
Room Description:

TRIPLE (WITHOUT COT). ROOM ONLY. Standard rate

Hotel Grand Chancellor Palm Cove photos Exterior
Standard Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Super King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Balcony
    • + More
  • General:In-room safe
  • Ironing facilities
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

Suite|Standard Suite + Breakfast

Standard Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Standard|Standard 2 Double Beds (quad use)

Hotel Grand Chancellor Palm Cove photos Room
Superior Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Balcony
    • + More
  • General:In-room safe
  • Ironing facilities
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

Superior|Advance Purchase Superior + Breakfast

Superior Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Hotel Grand Chancellor Palm Cove photos Room
Superior Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Super King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Balcony
    • + More
  • General:In-room safe
  • Ironing facilities
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

Suite|Superior Suite + Breakfast

Superior Two-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices

Hotel Grand Chancellor Palm Cove Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Popular areas

  • City Center400 m

Local attractions

  • Cairns Tropical Zoo1.9 km
    Captain Cook Hwy, Palm Cove
  • Cairns Wildlife Safari Reserve9.3 km
    2577 Kennedy Highway, Kuranda
  • Birdworld Kuranda9.4 km
    Heritage Markets, Kuranda
  • Yorkeys Knob Beach8.4 km
    Wattle and Sim Esplanade, Yorkeys Knob
  • BatReach9.4 km
    Coondoo St, Kuranda

Near the hotel

  • Palm Cove Beach500 m
    Palm Cove, QueenslandAustralia
  • Cairns Night Zoo930 m
    Cook Hwy, Palm Cove

Restaurants nearby

  • Canecutters Restaurant20 m

    Address: Novotel Resort

    62% likes this, based on 34 reviews

  • Bella Baci400 m

    Address: 123 Williams Esplanade
    Phone: (07) 40553186

    73% likes this, based on 205 reviews
    Cuisine: Italian

  • The Surf Club Palm Cove420 m

    Address: Williams Esplanade Palm Cove
    Phone: (07) 4059 1244

    72% likes this, based on 135 reviews
    Cuisine: Australian

  • Beach Almond Beach House400 m

    Address: 145 Williams esplanade
    Phone: 61 7 4059 1908

    70% likes this, based on 361 reviews
    Cuisine: Contemporary, Asian, Australian
    Price Range: GBP 6 - GBP 81

  • Nu Nu Restaurant420 m

    Address: 123 Williams Esplanade
    Phone: 61 7 4059 1880

    75% likes this, based on 261 reviews
    Price Range: GBP 18 - GBP 70

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    140

Hotel Awards

AustralianHOTEL AWARDSRecommendedPalm CoveHotel Grand Chancellor Palm Cove

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Hotels nearby
Adobe Motel Cairns
3 stars
22 km
Cities nearby

Hotel Grand Chancellor Palm Cove Reviews

Guest reviews are submitted by our customers after their stay at Hotel Grand Chancellor Palm Cove

Average guest rating

7.6out of 10
Fabulous
Based on 43 reviews

Rating by category:

Rooms
8.0
Service
7.8
Value
7.8
Location
9.0

Guest reviews

  • Couple
    8.0

    The service of the staff at reception was very good, they were very helpful especially with assisting us in booking tour packages, offering local knowledge and tips. The location was great, still near the beach but also offered the feel of a nature retreat, as well a being accessible to both Cairns City and Port Douglas. Ample parking space.

    Our room was serviced daily and towels/toiletries replaced - which is good - but could have done with a bit better cleaning of the bathroom

  • Family with children
    8.2

    Kids swimming pool. The size of the mugs in the room was very good. Free internet but it should be longer that 20 minutes.

    The TV dose not have digital channels yet. This was a surprised as they have been around for some time now. The terrace on the ground floor was not well maintained.

  • Group of friends
    8.8

    The pool was lovely and the beds in the rooms were very comfortable!

    Lack of wifi, and the wifi that was available was extremely expensive! Also the room lacked any bowls for cereal if you wanted to provide your own breakfast. There is a fridge and sink but hardly any reason to use them.

  • Couple
    10.0

    good staff and service perfect breakfast very good hotel for holiday

  • Single
    10.0

    The rooms and brekfast were very good

  • Couple
    7.4

    price in a wonderful location.

    noises at the pool in the morning.

  • Older travelers
    7.8

    We stayed only one night, on route from Cairns Airport and found it comfortable and convenient. Spacious well appointed room and good breakfast

  • Family with children
    7.4

    The kids really enjoyed the crocodile slide and pool. Good veiwing for the parents. Good to use Accorr advantage card and get discount

    The sports centre was privately run. The cost of pool, squash, golf and bikes added up.

  • Couple
    8.8

    Family friendly, great location near the beach and restaurants, great facilities in the room.

    Very hard to find.

  • Family with children
    3.8

    The swimming pool only.

    For the last three days, the room wasnt cleaned as well as the first 5 days. The room smelt on the first day of mould and uncleanliness but from the 2nd to the 5th days it was quite clean. No smells and bed lined was changed every day. After that, the room was not attended to as well. It began to smell again (floor was not mopped clean enough) and the bed lined was not changed. Very very disappointed. Would not recommend this hotel to anyone. Also, restaurant staff was absolutely rude. No manners at all. Basically, they don't give a damn. Some millionaire obviously owns the chain and doesnt give a damn either, otherwise he would be hiring more personable staff. Also, the laundry was the biggest rip off.

  • Group of friends
    8.2

    The staff were very helpful when we enquired about tours. Also, the check in process was very quick. Also, from our room (636) we saw a wallaby outside our balcony. Really nice to wake up to something like that!

  • Older travelers
    5.4

    The gardens.

    On my opinion the rooms are looking very tired, in need of an upgrade.Quite dark and closed in. During the night we had a lot of noise from feral cats fighting and noise from the restaurant.

  • Older travelers
    9.2

    The staff were efficient and curtious, rooms were clean. There were no problems.

  • Family with children
    6.2

    Friendly staff- Privacy and a great shower.Good restaraunt.

    Lack of a heated spa. Beds a little on the hard side. No cooking facilities.

  • Older travelers
    9.2

    Excellent breakfast buffet .Room with a view over the pool. . Loved the big towels in the bathroom. Adequate kitchenette with cooking facilities

    On the day we were leaving,check out was 11.00,our key entry cards had been cancelled before we had left ,we were stuck outside our room and could not get back in and this was well before 10.00. But front desk was apologetic and gave us a reactivated card.

How to reach hotel

hotel Hotel Grand Chancellor Palm Cove Palm Cove location
Show big map »

Hotel Address:

Coral Coast Drive, Palm Cove, Australia, 4879

Get directions
City Center
  • Palm Cove
    500 m
Airports
  • Cairns (CNS)
    17.5 km
  • Bus stop
    300 m
Restaurants
  • Canecutters Restaurant
    20 m
  • Beach Almond Beach House (cuisine: Contemporary, Asian, Australian)
    400 m
Beaches
  • Palm Cove Beach
    500 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    140

Hotel Awards

AustralianHOTEL AWARDSRecommendedPalm CoveHotel Grand Chancellor Palm Cove

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge